IELTS Listening: Short Answers: Wealth-Workers

When answering this sort of question, the answers are the exact words you hear in the recording. So if the speaker says “massaged”, don’t write “massage” or “massaging”  … you must write “massaged”.

This lesson is about low-skilled workers servicing rich people in America and the original is from VOA Learning English: here.

Listen to the recording and write no more than TWO words for each answer to questions 1 to 6

  1. Wealth workers clip and cleanse, and do what else to rich peoples nails?
  2. What kind of work is described as stable and noble?
  3. The number of nail workers did what in the seven-year period?
  4. What racial or ethnic identity describes the majority of wealth-workers?
  5. Which term describes the system in which people work part-time to supplement their overall income?
  6. Which feeling might be provoked among wealth workers if they are kept poor in the future?

Answers, transcript and clues below the image

  1. colour
  2. middle-wage
  3. doubled
  4. Latino
  5. gig economy
  6. dissatisfaction

US Fastest Growing Jobs: Caring for the Wealthy

America’s extremely wealthy population is bigger than ever. And their money is supporting jobs for an increasing number of low-wage workers.

Also called “wealth workers,” they cut, clean and colour the nails of rich people’s hands and feet. They rub and stretch rich people’s bodies. They help rich people exercise and become stronger. But the workers who provide this manicuring, massaging and personal training often earn very low wages.

Mark Muro is a researcher at the Brookings Institution in Washington, DC. He explains that people with extra money are willing to pay other people to do services for them – whether it’s teaching them yoga or walking their dogs. At the same time, Muro says, an increasing number of people “really need this sort of work.”

But he notes that the country is losing middle-wage work – what Americans might call “traditionally more solid or dignified.”

Personal care and services jobs are the fastest growing part of the job market for non-college-educated workers, the U.S. Bureau of Labor Statistics reports. They are expected to grow by 17% in the next 10 years.

The Brookings Institution adds that the number of manicurists and pedicurists doubled between 2010 and 2017. Exercise trainers and dog walkers increased at up to three times the rate of employment.

Muro says at least 3 million people in the United States currently do this type of service work for the rich. Wealth workers are more likely to be women and Latino. They often do not have a college degree. And they may work several jobs providing services to people who have more money.

“Our concern is not so much that the jobs exist, but that because of the way we structure work in America, they’re not…good jobs. They really don’t pay that well,” Muro says.

These workers are among the easiest to use unfairly. They rarely have sick leave, vacation days or savings to support them when they stop working.

But the jobs do offer something for new immigrants. One-third of workers in the U.S. are in the so-called gig economy, about 10 percent of them full time. The rest are part time, picking up gigs — such as driving for Uber – to add money from another job.

“I think it’s good for the economy because these are people who need those jobs and demand is the greatest (creator) of labor power for working people,” says Louis Hyman. He is the director of the Institute for Workplace Studies at Cornell University. “The question is not how do we get rid of the gig economy, but how do we marry that with security? And it’s not just a question for gig workers, but for all low-wage workers in America.”

Hyman says one answer to the problem could be to set up a system of private accounts for each worker. Every time someone provides a service, a dollar goes into their health care account, and a dollar goes into their savings account. That way, says Hyman, workers have an easy way to build financial security.

Mark Muro is also concerned about the health of American society. Service jobs often show the difference between the wealthy and the poor. That difference “will produce a lot of dissatisfaction…among the bottom half,” Muro says. He urges that work serving others be taken seriously and respected.

“Let’s ensure these are dignified jobs,” he says.

About Paul Davey

I’m Paul from Bristol, England. I am an IELTS tutor available for face-to-face classes in Taipei and Skype classes anywhere in the world. I'm based in Yonghe, New Taipei City — very close to Taipei. I have been teaching for many years and I am good at it. I’m patient and never tire of correcting students’ mistakes. I know many good ways for students to learn quickly and make a lot of progress in a short time. You won’t be wasting your money. I especially know the difficulties faced by Chinese speakers, and I know how to overcome these difficulties. IELTS is my primary concern and over the years I have taught hundreds of students in the UK, Hong Kong, Taiwan, and other spots around the world. I know what the examiners look for and I know how to increase your band and get the grade you need to make your dream come true. I have been blogging about IELTS for about a decade. I started my first website in 2007, before beginning to blog at IELTS Tutor on the Hello UK website. Now I blog only at IELTS in Taiwan and Around the World. I majored in Environmental Sciences at the University of East Anglia, UK, graduating with a bachelor’s degree (2/1 with honours). I obtained my language-teaching qualification in 2006, which is accredited by the Royal College of Teachers. Before I began teaching, I worked in a software company in the UK, writing and selling software solutions. After teaching for many years I took a five-year break to run my own retailing business. Following that adventure, I returned to full-time teaching. For the last 11 years, I’ve been in Taiwan, where in addition to my IELTS work, I have taught corporate classes at Taipei Bank, Pfizer, and Chinese Petroleum Corporation (CPC, Taiwan). I have interests in many fields including travel, literature, science and history.
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